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Frequently Asked Questions

About the energy system

How does an EQw system work?

Learn more on our EQw page.

How does an WKO system work?

Learn more on our WKO page.

What is an IWP system?

IWP stands for individual heat pump. With an IWP energy system, each home has its own heat pump. A water-water heat pump extracts energy from the ground and is pumped through the heat pump to your home. The underfloor heating and cooling system heats and cools your home.

Read more about the IWP energy system here.

What is an LWP system?

LWP stands for air-water heat pump and is variant of the IWP energy system. With an LWP energy system, each home has its own heat pump. An air-water heat pump extracts energy from the outside air that is used to heat and cool a home. An air-water heat pump has an outdoor unit that is usually mounted on the roof of a home or apartment complex and an indoor unit. The indoor unit refers to the actual heat pump.

Learn more about the LWP energy system here.

What is a delivery system?

A delivery set is a part of the energy installation in your home containing at least a heat exchanger. In the delivery set the energy transfer takes place between the central installation and the installation in the home

What is a TE-booster?

A TE-booster is a tap water controller that heats tap water

What is an emitting system?

An emitting system is the system that delivers energy, heat or cold, to the home. Underfloor heating is the most common emitting system in the apartment complexes that Vaanster manages and operates. Another example of an emitting system is an electric radiator.

What is an indoor installation?

An indoor installation is the part of the installation that is placed in your home. The indoor installation is not owned by Vaanster but by the owner of the house. In case of a rental property, the landlord is the owner of the property.